Documentation, datasheets, downloads and support, gathered in one place. Product datasheets and integration documentation are supplied on request rather than published, because they include configuration detail that is specific to a target and stale published versions cause more problems than they solve.
Engineering articles, reference architectures and a glossary. No form, no gate, RSS feed available.
ON REQUESTSix longer technical documents. One short form, then the document by email within a working day.
ON REQUESTPer product, configured to your target. Name the part and the node; sent with the maturity status stated honestly.
UNDER NDAMechanism-level security detail, specific foundry and node experience, and programme specifics.
| You have | Support covers | Route |
|---|---|---|
| A licensed IP core | Integration, simulation, hardware bring-up and issue resolution for the licence term | Named engineering contact from the licensing engagement |
| Hardware products | Configuration, commissioning, firmware updates and replacement | Named engineering contact |
| A software framework licence | Deployment, integration, updates and issue resolution | Named engineering contact |
| An active engagement | Everything in scope, plus the programme owner as escalation | Programme owner |
| A completed engagement | Warranty terms as contracted, plus lifecycle support where agreed | Original programme contact, or info@faststreamtech.com |
| No engagement yet | Pre-sales technical discussion | info@faststreamtech.com — answered by an engineer |
There is no support ticket portal. Enquiries reach an engineer by email, which for the volume of customers Faststream has is faster than a queue.
Supplied on request rather than published. Name the part and your target node or platform, and it is sent with the maturity status — shipping, silicon-proven, FPGA-validated or reference design — stated honestly for that item.
No. Enquiries reach an engineer by email at info@faststreamtech.com, which for the number of customers Faststream has is faster than a ticket queue. Active engagements have a named programme owner as escalation.
Interface documentation and integration guidance are available, and an evaluation deliverable where the core and licence terms permit. What is possible varies by core and is confirmed at enquiry.
The core in the agreed deliverable form, integration documentation, verification collateral, and engineering support through integration and hardware bring-up, with long-term support appropriate to products with extended production lives.
Tell us the specification, the constraint and the deadline. Programmes that cross silicon, radio, embedded and AI are where Faststream is strongest.