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CONNECTED PRODUCT

Delivering the power is routine. Doing it safely, billed and connected is the product.

Pushing current into a car is the easy claim; a charge point is really a safety system, a billing meter and a connected device wearing one enclosure. The controller has to negotiate with the vehicle, protect people from fault currents, meter accurately enough to charge money, and stay manageable from a back office.

DomainConnected product, e-mobility
PlatformsConnected Edge
ScopePower control to back-office management
Binding constraintSafe and billable, not merely powered
DisclosureRepresentative programme; customer not named
CONTEXT

Where this started.

An EV charge-point controller sits between the grid and the vehicle. Its visible job is to deliver energy; its real job is to do so safely, to a standard, while measuring what was delivered accurately enough to bill for it and reporting to a management back office.

Each of those is a discipline. Safety means detecting fault and residual currents and disconnecting fast, to standards that do not negotiate. Charging means the control-pilot handshake with the vehicle, done right across many vehicles. Billing means metering to an accuracy that survives audit. Management means a protocol like OCPP and connectivity that stays up in a car park.

So the controller is engineered as the intersection of safety, power, metrology and connectivity, with the safety functions holding priority over everything else.

CHALLENGES

4 problems, named.

Stated before any of them had an answer.

01

Safety is non-negotiable

Fault and residual-current protection to standard, with fast disconnection, is a hard requirement; the charger is a people-safety device before it is anything else.

02

The vehicle handshake varies

The control-pilot negotiation with the car has to work across many vehicles and edge cases, not just the one on the bench.

03

Billing needs real metrology

Energy has to be measured accurately enough to charge money and survive audit, which is a metering-accuracy problem, not a rough count.

04

Connectivity in bad places

Chargers live in basements and car parks where signal is poor, yet must stay manageable and report reliably to the back office.

ARCHITECTURE

How it was built.

CHARGE CONTROLLER, SAFE AND BILLABLEPROTECTFault protectionResidual current, fast tripSafe statePriority over all elseStandards complianceNon-negotiableCHARGEControl-pilot handshakeAcross many vehiclesPower deliveryControlled, monitoredMeteringBillable accuracyMANAGEOCPP back officeManaged remotelyResilient linkBasements and car parksSecure identityTrusted charge records

A charger that only pushes current is a hazard with a plug. The product is the safety, the metrology and the management wrapped around the power — with safety holding priority.

CONTRIBUTION

What Faststream did.

The scope of the work, rather than a capability list.

WHAT WAS HARD

The parts that consumed the schedule.

Rarely the subsystem that sounds difficult.

01

Safety over everything

The safety functions must hold priority and remain provable under every fault; that discipline shapes the whole controller architecture.

02

The long tail of vehicles

The control-pilot handshake works easily with common cars and reveals its difficulty in the edge cases; robustness across the fleet is the real work.

03

Metering that bills

Getting energy metrology accurate and stable enough to charge money and pass audit is a genuine analog and calibration problem.

04

Staying connected underground

Chargers sit where signal is worst; keeping them manageable and reporting reliably is a connectivity design, not an afterthought.

OUTCOME

What resulted.

Safe by design

Fault protection and safe-state behaviour to standard, provable and prioritised.

Charges every car

A vehicle handshake robust across the fleet, not just the reference vehicle.

Billable energy

Metering accurate and stable enough to charge money and pass audit.

Managed remotely

OCPP back-office control over a link that survives the basement.

Confidentiality

Customer projects are presented at property, capability, outcome and integration level. Customer names, internal architecture, confidential deliverables and commercial terms are not disclosed. Where a detail would identify a customer it is omitted rather than approximated. More is available under a non-disclosure agreement, within the limits the customer has agreed.

PRODUCTS AND CAPABILITY USED

What this was built from.

Every item links to its own page.

WHERE THIS APPLIES

Industries this serves.

COMMON QUESTIONS

Questions this programme gets asked.

01

Isn't an EV charger just a way to deliver power?

Delivering power is the smallest part. A charge point is a people-safety device that must detect fault and residual currents and disconnect fast to standard; a metering instrument that measures energy accurately enough to bill and pass audit; and a connected device managed from a back office over a protocol like OCPP. The controller is the intersection of those disciplines, and the safety functions take priority over everything else.

02

Why is the vehicle handshake a challenge?

Because the control-pilot negotiation that sets up charging has to work not just with the car on the test bench but across the whole range of vehicles and their edge-case behaviours. Common vehicles are easy; the value and the difficulty are in handling the long tail robustly, so that any car that plugs in charges correctly rather than the charger working for some models and failing others.

03

Why does metering accuracy matter so much?

Because the energy delivered is what the customer is billed for, and billing has to survive audit. That makes metering a metrology problem — accurate, stable across temperature and time, and calibrated — rather than a rough count of power delivered. An inaccurate meter is not a minor flaw; it undermines the commercial and regulatory basis of the whole charge point.

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